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Safety & facilities

The 42-point promise

Written by our paediatrician Head of Safety in 2015, audited at every centre every quarter. Here's the whole standard, grouped the way we check it.

A calm, watched-over classroom Safe classrooms, audited quarterly
42
points
5
groups
4×
audits a year, unannounced
Building · 9 People · 8 Health · 10 Food · 7 Emergency · 8
Rubber-matted play area

Building & spaces · 9 points

✓Anti-skid soft flooring in every room
✓Rounded corners & edge guards on all furniture
✓Finger-guards on every door, socket covers everywhere
✓Child-height sinks, toilets and shelves
✓Fenced, shaded outdoor play area with rubber matting
✓Single supervised entry with security guard
✓Fire extinguishers & smoke alarms, serviced twice a year
✓Evacuation map on every wall, assembly point marked
✓No open water anywhere on campus
A didi with her small group

People · 8 points

✓Police verification for every adult on campus — didis, cooks, guards
✓ECCE certification + our 3-week academy for every teacher
✓1:5 ratio for toddlers, 1:8 for 3–6 years, 1:3 for infants
✓Two adults in every room at all times, no exceptions
✓Annual first-aid & CPR recertification for all staff
✓ID-checked pickup — only pre-authorised adults, photo on file
✓Visitors escorted always; no phones in classrooms
✓POSH-trained centre heads & anonymous staff helpline
Toys, sanitised daily

Health & hygiene · 10 points

✓Shoe-free classrooms, floors mopped every two hours
✓Toys sanitised daily, soft toys washed weekly
✓Handwash routine before every meal — it's a song, they love it
✓Nurse on campus, paediatrician on call
✓Separate sick bay so unwell children rest away from the group
✓Sanitised diaper stations, gloves changed per child
✓Air purifiers in cities that need them, AQI-based outdoor policy
✓Monthly pest control, child-safe products only
✓Medicine given only with written parent authorisation
✓Incident log shared with parents the same day, however small
Fresh lunch, tasted first

Food & water · 7 points

✓Nutritionist-planned weekly menus, shared with parents in advance
✓Cooked fresh on campus the same morning — nothing reheated overnight
✓Allergy board in the kitchen and every classroom
✓No junk, no packaged snacks, no sugar-first treats
✓Daily tasting log — a staff member eats first, every meal
✓RO + UV water, tanks cleaned quarterly
✓FSSAI-registered kitchens with annual inspection
CCTV-covered classroom

Emergency & digital safety · 8 points

✓Monthly fire & evacuation drills, practised as a game
✓Hospital tie-up within 3 km of every centre
✓Emergency contact tree tested every term
✓CCTV in every room & play area, zero blind spots
✓Live feed only to verified parents of that centre
✓Recordings stored securely for 30 days
✓No child's photo on social media without written consent
✓Staff phones locked away during class hours
The parent app

How live CCTV works

1

Verify once

At admission, both parents get verified app accounts tied to your child's centre and classroom.

2

Peek anytime

Open the app during school hours for the live classroom feed — plus photos, meals eaten and nap notes.

3

Stored safely

Footage is encrypted, kept 30 days, and never leaves our servers. Nobody outside your centre can view it.

If something happens

The exact protocol, no sugar-coating

Scrapes and tumbles are part of childhood. Here's precisely what happens next, every time.

0 min

Didi + nurse respond

First aid on the spot; your child is comforted, never left alone.

5 min

You get a call

Always — even for a small scrape. Never a surprise at pickup.

Same hr

Doctor decides with you

On-call paediatrician on the phone; hospital tie-up within 3 km if ever needed.

Same day

Logged in your app

Incident note signed by the centre head — what happened, what we did.

When your child is unwell

Fever, rash or an upset tummy? We call you right away, move your child to the cosy sick bay with the nurse, and log everything in the app. For anything serious, the on-call paediatrician decides next steps with you on the phone — and we keep your child comfortable until you arrive. Children return 24 hours after a fever breaks, so every child in the room stays protected.

Audited, not assumed

Dr. Nandita Rao's safety team visits every centre once a quarter, unannounced, and scores all 42 points. Centres below 40 get a fix-it week and a re-audit. Every centre's latest score hangs framed at reception — ask to see it on your visit, along with the full safety handbook.

Andheri West · Jul '2642/42
Baner · Jul '2642/42
HSR Layout · Jun '26 — kitchen exhaust re-serviced41/42
Gurugram 48 · Jun '2642/42
Anna Nagar · May '26 — re-audit passed Jul '2640/42
Dr. Nandita Rao

Dr. Nandita Rao

Head of Child Safety · paediatrician · wrote the standard in 2015

"A safety rule that lives in a binder protects nobody. Ours hang framed at reception, scored in red pen, four times a year. Ask any centre head to show you — they're proud of those sheets."

See it with your own eyes

Book a safety walk-through — we'll show you the kitchen, the CCTV room and the audit scores, not just the pretty classrooms. The centre head confirms your slot within 24 hours.

Walk-throughs run every weekday, 9 am–1 pm
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