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Terms of service

Effective 1 June 2026 · Growing Steps Early Education Pvt. Ltd., Pune

Enrolment

A seat is confirmed on payment of the registration fee and receipt of the admission form and documents. The gentle-start week is part of every enrolment. Batches are capped; seats are first-come.

Fees

Monthly fees are due by the 5th. Annual-plan payments equal 11 months. Registration is non-refundable; unused full months are refunded if you withdraw with 30 days written notice.

Safety rules

Photo-ID pickup, the sick-child policy, and the medicine-authorisation flow in the Parent Handbook are conditions of enrolment — they protect every child, including yours.

Parent app

App access is personal to verified caregivers. Recording, downloading, or redistributing CCTV feeds is prohibited and ends access; misuse involving other children may be reported.

Our commitments

Ratios of 1:5 (toddlers) and 1:8 (3–6 yrs), background-verified staff, quarterly 42-point audits, and same-day incident reporting — at every centre, franchise or company-owned.

Changes & disputes

Fee or policy changes come with 60 days notice, effective next term. Disputes go first to the centre head, then head office; courts of Pune have jurisdiction.

Questions about this policy: privacy@growingsteps.in · Grievance officer details available on request.

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